Account

I forgot my password. What now?
No problem! You can request a new password here
Where can I find my order history?
Login with your account and go to your “My Account” section. Then click on the text “My Orders” in the left menu.
How do I change my details?
How do I change my details? Log in here with your login details. Then click on Account Information or Address Book, depending on what you want to change. Change your details and don't forget to press Save.
Can I order from Haarshop.nl without an account?
Yes, you can. If you start the checkout process from the shopping basket you will enter the first step of the checkout process. Here you can specify whether you want to create an account.
I get the message 'The e-mail address already exists in our customer database'. What now?
In this case, an account already exists with us with the email address you entered.
How do I create an account?
On this page you can register yourself.
I get the message 'this combination does not exist' when logging in. What should I do now?
In this case, the combination of your e-mail address and password is incorrect. For privacy reasons, we cannot indicate which of the two is correct. Can't figure out what your login information is? Please contact us.